Shipping policy

.sh-shipping { max-width: 960px; margin: 0 auto; padding: 52px 22px; background: #FCF9F3; color: #302923; font-family: inherit; line-height: 1.72; } .sh-shipping * { box-sizing: border-box; } .sh-shipping h1, .sh-shipping h2, .sh-shipping p { margin-top: 0; } /* ========================= HEADER ========================= */ .sh-shipping-header { max-width: 690px; margin: 0 auto 38px; text-align: center; } .sh-shipping-kicker { margin-bottom: 9px; color: #B18B4D; font-size: 11px; font-weight: 700; letter-spacing: 3px; text-transform: uppercase; } .sh-shipping-title { margin-bottom: 12px; color: #2B241E; font-family: Georgia, "Times New Roman", serif; font-size: 40px; font-weight: 400; line-height: 1.15; } .sh-shipping-updated { margin-bottom: 16px; color: #94887A; font-size: 11px; } .sh-shipping-intro { margin: 0; color: #756B61; font-size: 14px; line-height: 1.75; } .sh-stars { margin-top: 15px; color: #C29B5D; font-size: 12px; letter-spacing: 7px; } /* ========================= QUICK INFO ========================= */ .sh-shipping-highlights { display: grid; grid-template-columns: repeat(3, 1fr); gap: 13px; margin-bottom: 34px; } .sh-shipping-highlight { position: relative; padding: 25px 16px; text-align: center; background: #FFFFFF; border: 1px solid #E7DAC5; border-radius: 15px; overflow: hidden; } .sh-shipping-highlight::before { content: ""; position: absolute; top: 0; left: 50%; width: 40px; height: 2px; transform: translateX(-50%); background: #BE985B; } .sh-highlight-icon { display: flex; width: 42px; height: 42px; margin: 0 auto 13px; align-items: center; justify-content: center; color: #AA8247; background: #FBF6ED; border: 1px solid #DCC79F; border-radius: 50%; font-size: 17px; } .sh-shipping-highlight strong { display: block; margin-bottom: 4px; color: #302923; font-size: 15px; } .sh-shipping-highlight span { color: #857A6F; font-size: 11px; } /* ========================= POLICY SECTIONS ========================= */ .sh-policy-section { margin-bottom: 13px; padding: 27px 25px; background: #FFFFFF; border: 1px solid #E9DECD; border-radius: 15px; } .sh-policy-section h2 { margin-bottom: 12px; color: #302923; font-family: Georgia, "Times New Roman", serif; font-size: 22px; font-weight: 400; } .sh-policy-section p { margin-bottom: 11px; color: #6E645A; font-size: 13px; line-height: 1.75; } .sh-policy-section p:last-child { margin-bottom: 0; } .sh-policy-section ul { margin: 10px 0 0; padding-left: 20px; color: #6E645A; font-size: 13px; } .sh-policy-section li { margin-bottom: 7px; } .sh-gold { color: #9D7740; font-weight: 700; } /* ========================= DELIVERY TIMELINE ========================= */ .sh-timeline { display: grid; grid-template-columns: 1fr auto 1fr; align-items: center; gap: 15px; margin-top: 17px; padding: 18px; background: #FBF7F0; border-radius: 12px; } .sh-timeline-item { text-align: center; } .sh-timeline-item strong { display: block; color: #9D7740; font-size: 17px; } .sh-timeline-item span { display: block; margin-top: 3px; color: #756B61; font-size: 10px; } .sh-timeline-arrow { color: #C5A66F; font-size: 17px; } /* ========================= NOTICE ========================= */ .sh-notice { margin-top: 16px; padding: 15px 17px; background: #FBF6ED; border-left: 3px solid #BE985B; border-radius: 6px; color: #756B61; font-size: 12px; line-height: 1.7; } /* ========================= CONTACT ========================= */ .sh-shipping-contact { margin-top: 30px; padding: 31px 22px; text-align: center; background: #2D251E; border-radius: 16px; } .sh-shipping-contact .moon { display: block; margin-bottom: 7px; color: #E1C48F; font-size: 24px; } .sh-shipping-contact h2 { margin-bottom: 7px; color: #FFF8ED; font-family: Georgia, "Times New Roman", serif; font-size: 23px; font-weight: 400; } .sh-shipping-contact p { max-width: 550px; margin: 0 auto 10px; color: #D5C9BA; font-size: 12px; line-height: 1.65; } .sh-shipping-contact a { color: #E2C58F; text-decoration: none; border-bottom: 1px solid #A98750; font-size: 13px; } /* ========================= MOBILE ========================= */ @media (max-width: 749px) { .sh-shipping { padding: 38px 16px; } .sh-shipping-title { font-size: 31px; } .sh-shipping-intro { font-size: 13px; } .sh-shipping-highlights { grid-template-columns: 1fr; gap: 9px; } .sh-shipping-highlight { padding: 21px 15px; } .sh-policy-section { padding: 22px 18px; border-radius: 13px; } .sh-policy-section h2 { font-size: 20px; } .sh-timeline { grid-template-columns: 1fr; gap: 8px; } .sh-timeline-arrow { transform: rotate(90deg); } .sh-shipping-contact { padding: 27px 17px; } }
Starlit Haven

Shipping Policy

Last Updated: August 2026

At Starlit Haven, we want every order to reach you as smoothly as possible. We carefully prepare each package and offer worldwide delivery so you can shop with confidence wherever you are.

✦ ✧ ✦
1–3 Days Order Preparation
5–20 Days Estimated Delivery
Worldwide Global Delivery

Order Processing

Once your order has been successfully placed, our fulfillment team will begin preparing it for shipment.

Orders are generally prepared and dispatched within 1–3 days.

Processing includes order confirmation, product preparation, quality checks, packaging and handover to the shipping carrier.

Estimated Delivery Time

After your order has been dispatched, estimated delivery normally takes approximately 5–20 days.

Actual delivery time depends on your shipping destination, local carrier network, customs processing and other conditions affecting transportation in your region.

1–3 Days Prepare & Dispatch
5–20 Days Estimated Transit
Delivery estimates are provided as a general guideline. Exact arrival dates may vary depending on the destination and circumstances outside our reasonable control.

Worldwide Shipping

Starlit Haven offers worldwide shipping to customers across supported countries and regions.

Available shipping services and delivery options may vary depending on the destination entered during checkout.

Shipping Costs

Any applicable shipping fee will be calculated based on your destination and displayed clearly during checkout before payment is completed.

The amount shown at checkout will be the applicable shipping charge for your selected delivery destination.

Order Tracking

When tracking information is available, it will be provided once your order has been dispatched.

Please allow some time after shipment for tracking information to appear in the carrier's system, as tracking updates may not be immediate.

Shipping Address

Please carefully check your recipient name, street address, city, postal code and contact details before completing your order.

If you notice an error, contact us as soon as possible. We will do our best to update the information before dispatch.

Once an order has been shipped, we may no longer be able to modify or redirect the delivery address.

Multiple Packages

Some orders may be shipped in more than one package depending on product availability, inventory location or fulfillment arrangements.

If your order is divided into multiple shipments, the packages may arrive on different days.

Customs, Duties & Taxes

International shipments may be subject to customs inspections, import duties, taxes or other local charges imposed by the destination country or region.

Where applicable, these charges are determined by local authorities and are the responsibility of the recipient unless otherwise stated during checkout.

Unexpected Delivery Delays

While most orders arrive within the estimated timeframe, occasional delays may occur due to circumstances such as:

  • Customs processing
  • Carrier network delays
  • High seasonal shipping volumes
  • Severe weather conditions
  • Public holidays
  • Local transportation disruptions

If your shipment appears to be significantly delayed, please contact our customer care team and we will help review the available tracking information.

Delivery Issues

If your tracking information shows an unusual delay, unsuccessful delivery attempt or another delivery issue, please contact us with your order information.

Our team will review the available shipping information and assist you with the next appropriate step.

Need Help With Your Order?

For questions about shipping, tracking or delivery, our Starlit Haven customer care team is here to help.

lose-seaward-4k@icloud.com